AI-powered customer retention

Your customers are leaving. You just don't see it yet.

LY gives independent cafes, restaurants, and bakeries the power to detect when regulars are drifting away — and act before they're gone. No marketing team required.

Join the waitlist Learn more
LY Dashboard
247
Customers
12
At risk
38
Today
🔔
Marco hasn't visited in 12 days
Usually visits every 3 days
AT RISK
10M+
Independent F&B businesses in Europe
5-7x
Cost of acquiring vs. retaining
37%
At-risk customers recovered with AI

Built for businesses like yours

No marketing team needed. No complex setup. Just results.

📈

Churn detection

Our algorithm spots customers whose visit frequency is dropping. You get an alert before they're gone for good.

📲

Zero friction

No app to download. Customers scan a QR code, enter their name, and they're in. Takes 15 seconds.

📊

Simple dashboard

See all your customers, visit history, and who's at risk. One screen. No complexity.

⚡

Works with any setup

LY is independent from your POS. SumUp, Zettle, Square, or cash — it just works.

🔒

GDPR compliant

Built in Europe, for Europe. Customer data stays yours. No third-party sharing.

⏱

Set up in 2 minutes

Register, print your QR code, stick it at the counter. No training, no onboarding.

How LY works

Set up in 2 minutes. No app download for your customers.

1

Display your QR

Print the QR code LY generates and place it at your counter.

2

Customers sign up

They scan, enter first name & phone, get their loyalty QR.

3

Scan every visit

Customer shows their QR, you scan it. Visits tracked automatically.

4

Get smart alerts

LY tells you when a regular is slipping away — before it's too late.

Barista serving coffee
The Francesca Story

"I knew all my regulars by face. But I had no idea when they stopped coming."

Francesca owns a coffee shop in Kreuzberg, Berlin. Marco came every Monday for 3 years — double espresso, no sugar. One day, he just stopped. She didn't notice for weeks. By then, he was someone else's regular.

With LY, Francesca would have known within days. A simple alert: "Marco hasn't visited in 12 days." One WhatsApp message later, Marco is back.

See our plans →
78%
of restaurant guests never return after first visit
€375K
lost per restaurant per year to customer churn
6.9x
more visits from customers who return a 2nd time
2min
to set up LY and start retaining
Shop owner checking phone
Built for real owners

You're the barista, the accountant, and the manager. LY is your retention team.

No marketing degree needed. No complex dashboards to learn. LY watches the patterns you can't see and tells you exactly what to do — send a birthday message, reach out to an at-risk regular, or celebrate a loyal customer's milestone.

🔔
Smart alerts
Know who's leaving before they're gone
🎂
Birthday wishes
Never miss a customer's birthday
🏆
Loyalty tiers
Bronze to Platinum, automatically
💬
1-click WhatsApp
Reach any customer instantly

What owners say

"I used to notice my regulars were gone only weeks later. Now LY tells me within days. I've already brought back 3 customers this month."

Francesca R.
Cafe owner, Berlin

"We tried stamp cards — nobody cared. LY is different because it tells me who's about to leave. That's the information I need."

Thomas K.
Bakery owner, Munich

"Set it up in 2 minutes. My customers love the QR system — it's faster than any loyalty app. And I finally have real data."

Sofia M.
Restaurant owner, Amsterdam

Ready to keep your regulars?

Join the waitlist and be the first to try LY when we launch.